Singapore SME offers handbook on employee training for GenAI

A handbook has been released to help Singapore businesses advance the adoption of generative artificial intelligence (GenAI) and gain the skillsets needed to support such initiatives.

The resource guide, titled “Generative AI for the Tech Workforce,” is aimed at supporting regional organizations, including small and medium-sized businesses (SMBs), that are looking to integrate technology into their environments, SGTech said . The local technology trade association, which has more than 1,000 corporate members including multinationals, small businesses and startups, says the guide will help these companies acquire the skillsets and retraining to accelerate their transition. It is also said to be helpful.

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This resource guide was developed in collaboration with SkillsFuture Singapore and AI Singapore, government agencies tasked with developing the country’s skills development program and AI capabilities, respectively.

SGTech is Singapore’s skills development partner under the National AI Strategy 2.0 and is “responsible for defining job and skills requirements” in both technology and non-technology sectors to support GenAI.

Compiled with input from 30 companies, this resource guide highlights three enterprise use cases for GenAI, as well as the profile and required skillsets of GenAI employees, including GenAI developers and solution providers.

For example, one case study examines how a global organization in the raw materials industry developed a system to capture and categorize documents across different departments to improve productivity. “Being able to incorporate information from all users meant that everyone in the company, not just the technical team, was involved in training the models. This accelerated the speed of learning language models at scale. This resulted in significant profits for the company,” says the SGTech guide.

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He added that by applying GenAI here, the company is able to extract data faster and focus on other activities, such as generating data insights and acting on them.

This resource guide also outlines the three levels of GenAI’s technical talent profile and the technical expertise required for each. For example, GenAI solution providers are tasked with leveraging relevant large-scale language models to suit specific use cases, while “power users” require a deep understanding of prompt design and domain-specific knowledge. He leverages his GenAI for specialized tasks.

Benjamin Ma, Co-Chair of SGTech’s Talent Steering Committee, said: “The future of work depends on individuals and organizations being able to flexibly adopt technological advances. “We will serve as a guide to guide professionals and businesses toward a future where everything happens seamlessly.” Match with innovation. ”

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Singapore last week released a draft governance framework for GenAI to address emerging issues such as incident reporting and content provenance. The draft document incorporates suggestions from a discussion paper published last June that identified six risks associated with GenAI, including hallucinations, piracy and embedded bias, and a framework on how to address them. contained.

The proposed GenAI governance framework also draws insights from previous efforts, including a catalog on how to assess the safety of GenAI models and tests conducted through an evaluation sandbox.