Singapore, 5 January 2024: According to the latest information from the Singapore Tourism Board (STB), Singapore-based Star Travelers SG Pte Ltd (Agent License 03297) has become a travel agency with effect from 27 December 2023. Activity has been suspended.
The company was established on November 26, 2018 with a capital of S$100,000 and is primarily engaged in the business of travel agency, providing an online marketplace for overseas travel and travel services.
The STB statement said the suspension stems from the company’s failure to submit its annual business summary report (ABPR) and audited financial statements (AA) within six months of the end of the financial year.
This suspension shall continue until further notice under the Singapore Travel Agents Act 1975, until Star Travelers has submitted its annual return and audited financial statements, or for a maximum of six months, whichever is earlier. will continue until.
During the suspension period, Star Travelers must fulfill its existing obligations to customers but cannot accept new travel bookings.
Filing an ABPR and AA is a requirement under the Travel Industry Regulations 2017. Failure to submit the ABPR and AA within the stipulated deadlines raises concerns about the company’s ability to meet the minimum financial requirements required by the Travel Industry Regulations.
The STB reiterated that it “takes erring travel agents very seriously and will not hesitate to take the necessary steps to protect the reputation of Singapore’s travel industry.”
Singapore is the only country in ASEAN to update the international travel community on decisions regarding the supervision of travel agents.
For the latest list of licensed travel agents in Singapore, please visit the Travel Related User System (TRUST) website at https://trust.stb.gov.sg.
