Bank of Ireland has today revealed that it will invest €60 million in improving its branches across the island of Ireland.
The project, which will begin later this year, will include installing 664 new state-of-the-art ATMs across all branches between now and 2027.
Announcing the plans, Susan Russell, CEO of Bank of Ireland Retail Ireland, said: “Like any business, you can improve your business by increasing profits.
“Given the large number of customers we serve, we require significant reinvestment each year.
“We are really pleased that with this latest investment, every customer in every county will benefit from a modern and efficient ATM, while also supporting our ESG goals through energy savings.”
Irish Bank Ahas announces €60 million investment planThe new ATM is the bank’s largest single investment in on-site cashpoints in the past 10 years.
With increased cash handling capacity, the new machines will “reduce energy usage by more than half”, the bank confirmed today.
They further explained that ATMs can be used for both withdrawals and applications, and for the most part they “recycle” cash, meaning the cash deposited can be used for withdrawals.
“We are constantly investing in ensuring our customers have access to cash and other banking services in a modern and comfortable environment,” Russell said.
“We renovate many of our branches every year and it is an ongoing, rolling enhancement project.
“As a full-service retail bank based in communities across the island of Ireland, we are committed to continually improving our services and the financial wellbeing of our customers.
“This means intentionally reinvesting in our branches, contact centers, technology, ATMs and other infrastructure to ensure our customers have access to the most modern and efficient banking experience.”
As part of a €60 million investment package in 2024, the customer areas of 18 branches will also be renovated and staff facilities will be upgraded in at least 15 branches.
Further branches will be renovated in 2025, the bank confirmed.
Bank of Ireland currently has 182 branches on the island of Ireland, with 169 in the south and 13 in the north.
